Operations Management Factors behind Increased Cookie...

Cookie Production 1. The company mass produces cookies through an assembly-line method utilizing computers that regulate the computations, measuring and mixing of the bulk products. This methodology allows for an assembly line of cookies to be measured, cut, cooked, cooled and then individually packaged for distribution. The process begins by looking at the days on-hand orders, then forecasting specific numbers of cookies to be created in order to fulfill those orders. Even forecasting takes places with supplied numbers, it is still important to forecast the correct numbers of cookies to fulfill those orders. As William Stevenson so astutely states in his book Operations Management, forecasts are basic inputs for many kinds of decisions in business organizations (Stevenson, 2009, p. 79). Using the numbers forecast by the orders, the information is entered into the computer, which then figures the amount of bulk materials needed and orders them into the mixing room from the silos containing the various ingredients. Once the cookie dough is mixed correctly, the cookies are cut using automation, place in rows upon the assembly line, sent through the oven, and then through the cooling coils. Once the cookies have cooled, individual employees package them for distribution. 2. One method for increased cookie production was through the use of additional oven space to cook the dough. The 25 additional feet of cooking allowed for additional (longer) cooking time for eachShow MoreRelatedManagerial Economics - Final Example3219 Words   |  13 Pagesunderstanding that each player wants to play hard and score as many points as possible in a given basketball game. If the players play together only once against another opponent the best strategy for each of them to take is monopolistic. The reasoning behind this assertion is that, first, each player does not have the explicit knowledge that the other player will cooperate with them during the game and vice-versa. Thus it is in each of their interests to try and own the game singly. Second, if one playerRead MoreProject Report on Britannia5828 Words   |  24 PagesLiterature Review Company Profile Trade Profile Marketing Plan Management Hierarchy Comparison with other business Govt. policies related to bu siness About the topic (Market Potential) Findings And Analysis Limitation Summary/conclusion Suggestions/Recommendations Bibliography Annexure †¢ †¢ Word of Thanks Questionnaire ACKNOWLEDGEMENT A work is never a work of an individual. We owe a sense of gratitude to the intelligence and co-operation of those people who had been so easy to let us understandRead MoreDaimler Chrysler3932 Words   |  16 PagesMitsubishi. Nine years later Daimler decided to divest its Chrysler operations and sell 80% of Chryslers stock to the private equity firm Cerberus. INTRODUCTION The DaimlerChryler case gives an overview of the merger between DaimlerBenz AG and Chrysler Corporation. The case focuses on the post-merger integration and the various problems faced by both the companies. It also explores the enormous cultural differences and the management style and the problem that have been found to achieve the synergiesRead MoreMidterm for Information System3684 Words   |  15 Pagessystems are management, organizations, and information technology. Answer: True False 7) In order to understand how a specific business firm uses information systems, you need to know something about the hierarchy and culture of the company. 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With a turnover of $49.2 billion in 2010, Kraft is the number one food company in the US and number two worldwide behind Nestlà ©. The portfolio of brands for Kraft Food Inc. includes Kraft, the world ´s largest-selling cheese brand, cookie and cracker producer Nabisco, and milk-dunking favourite Oreo. In August 2011 the company announced plans to split into a North American grocery business and a faster growing global snacksRead MoreValue Chain in Dominos Pizza5624 Words   |  23 PagesDomino’s Pizza is the No. 1 Pizza Delivery Company in the world and the undisputed pizza delivery expert. The Company has a unique business and operation model and is a pioneer in the fast food industry. Since 1960, Domino’s Pizza has successfully expanded from 3 outlets in the United State to 9,350 stores operating in seventy countries. Domino’s operation in Malaysia and overseas uses the franchise model. The parent company, Domino’s Pizza LLC is head quartered in Michigan, United State of AmericaRead MoreAccounting 1-4 Chapter100452 Words   |  402 Pagesbusiness, you have to know the numbersâ €”cold.† Success in any business comes back to the numbers. You will rely on them to make decisions, and managers will use them to evaluate your performance. That is true whether your job involves marketing, production, management, or information systems. In business, accounting and financial statements are the means for communicating the numbers. If you don’t know how to read financial statements, you can’t really know your business. Many companies spend significantRead MoreManagement Information Systems22991 Words   |  92 Pages B) communications and data flow. C) managers analyzing the organization s raw data. D) the creation of new products and services. 9) The three activities in an information system that produce the information organizations use to control operations are: A) information retrieval, research, and analysis. B) input, output, and feedback. C) input, processing, and output. D) data analysis, processing, and feedback. 10) Order data for baseball tickets and bar code data are examples of: A)Read MoreSalesforce Case Study: Cloud Services Go Mainstream5605 Words   |  23 PagesINFO 1400 Developing a Web Site Privacy Policy Dirt Bikes’s management wants to make sure it has policies and g p procedures in place to protect the privacy of visitors to its Web site. You have been asked to develop Dirt Bikes’s Web site privacy policy. The TRUSTe Web it t URL Th TRUST W b site at www.truste.org h M d l P i t t has Model Privacy Disclosures in its Privacy Resources that you can download and review to help you draft Dirt Bikes’s privacy policy. You can also examine specific companies’

Research Synthesis Of Alcohol Caps - 3200 Words

Research Synthesis of Alcohol Caps to Reduce Central Line Infections Amy D. Kramer Point Loma Nazarene University Abstract Background: Central-line associated bloodstream infections (CLABSIs) cause significant morbidity, mortality, and increased health care costs (Ramirez, Lee, Welch, 2012; Sacks et al., 2014; Wright et al., 2013; The Joint Commission, 2012). Aim: The purpose of this review was to synthesize the literature to determine whether the use of alcohol-impregnated port protectors to remove organisms reduces the incidence of CLABSIs more effectively than traditional 15 second â€Å"scrub the hub† practice. Method: A literature synthesis was conducted by searching the databases, CINAHL, Cochrane Database of†¦show more content†¦Introduction The use of central venous catheters (CVCs) are integral to modern healthcare and have become an increasingly common means of administering treatments that vary from intravenous fluids to blood products to life-saving medications (Sacks et al., 2014; Oto, Imanaka, Konno, Nakataki, Nishimura, 2011; The Joint Commission, 2012). The use of CVC s allows for immediate vascular access and improved patient comfort as a result of the decreased need for multiple needle sticks. However, their use is associated with an increased risk of blood stream infections. These infections called central-line associated bloodstream infections (CLABSIs) cause significant morbidity, mortality, and increased health care costs (Ramirez, Lee, Welch, 2012; Sacks et al., 2014; Sandora et al., 2014 Wright et al., 2013; The Joint Commission, 2012). Central venous catheters are the most frequent cause of health care-associated bloodstream infections caused by the spread of skin flora around the catheter insertion site, or by microorganisms that colonize the implanted device contaminating the fluid pathway at the time of insertion or during its use (Maki, Kluger, Crnich, 2006; Menyhay, Maki, 2008; Oto, Imanaka, Konno, Nakataki, Nishimura, 2011; The Joint Commission, 2012; Wawrzyniak et al.,

Direct Foreign Investment in Bangladesh Free Essays

â€Å"Direct Foreign Investment in Bangladesh- Challenges and Prospect† Introduction: This is era of globalization, here all of the country are linked together. Thereby we get different opportunity to be benefited from beyond the country. DFI (direct Foreign investment) is one of them. We will write a custom essay sample on Direct Foreign Investment in Bangladesh or any similar topic only for you Order Now It is a very important issue for toddy’s government, business people and concerned community of the world. Bangladesh is not far from it . Like any other developing country, the economic development of Bangladesh is also significantly depend on foreign direct investment. Bangladesh government and business community of Bangladesh is concerned enough to attract increasing number of DFI in Bangladesh. To draw the attention of foreign investor and make them interested to do invest in Bangladesh, government take lot of initiatives, like branding the Bangladesh, giving incentives on DFI, improving the infrastructure etc. However, this is fact too that, still we have some challenges and difficulties to get satisfactory amount of direct foreign investment. In this report, we are covering the most lucrative industry in Bangladesh. It is the garment industry of Bangladesh, which has been the key division and main sources of foreign currency of Bangladesh for a very long time. Objective of the study: Primary Objective †¢To know the DFI situation in Bangladesh and its future. Secondary objective †¢To Know the Factors affecting DFI in Bangladesh †¢To evaluate the Garment industry in Bangladesh from the perspective of current DFI situation in Bangladesh, Government incentives, socio-political situation and other financial facilities, entry-exit barriers etc. †¢To know the challenges currently faced by the existing foreign investors in the industry. In addition, to give our opinion about the feasibility of the industry to attract DFI in Bangladesh. Methodology: To make this term paper we mainly give emphasize on secondary sources of data. We go through different organization’s website like, Bangladesh Bank, Bangladesh Board of Investment etc to collect the necessary information. Moreover, we take some knowledge from daily newspaper and television talk shows. Apart from these, we use our textbook and class lecture as a secondary source of information. http://www. orion-group. net/career. php http://banglar-jobs. blogspot. com/2010/10/ministry-of-health-and-family-welfare. html Related article: Padma Bridge How to cite Direct Foreign Investment in Bangladesh, Essay examples

Structured Reflection Business Communication -Myassignmenthelp.Com

Question: Discuss About The Structured Reflection Business Communication? Answer: Introduction Business communication refers to the communication within an organization and its various parts such as the managers, employees, stakeholders and even the customers. Proper business communication strengthens a companys internal bonding and people working in the organization are much happier and hence productive (Kaul 2014). The topic that interests me the most in this subject is the aspect of intercultural communication and its various aspects. Intercultural Communication has been regarded as the most emerging trends in the 21st century because of the rise of globalisation. Starting from workplace to every sphere of life, intercultural communication is a trend that is found everywhere. Intercultural communication refers to the communication that takes place between people of two different communities and culture. Intercultural communication enables a person to delve into a communication with people who come from different cultural background and this part makes it very interesting to me because it allows me to get a closer insight about the various cultures that are present in and around the world. Intercultural communication is not always a very easy task and there can be barriers in having a proper intercultural communication. The language can be one of the most common barriers when it comes to the intercultural communication domain. However, it needs to be noted that language is not the only barrier but the culture itself can be a barrier, like a culture can be to closed and may not allows much of interaction with other people or may be to formal to have a close and proper communication. It intrigues me the most because I feel that this is an era when distances are covered swiftly by technology, cultures are coming closer to each other and they are not anymore abiding by the geographical boundaries that contain them. Hence, such a communication and its effective skill set is necessary. Intercultural communication is a subject that has massive implications when it comes to communication because in the present scenario and the days to come, cultures will confluence with each other and communication among them will be mandatory in order to survive in the immediate environment (Neuliep 2017). I believe that intercultural communication is something that empowers an individual beyond the accounting to which ones own culture can empower. Such kind of communication allows people to come in contact with each other and gather more knowledge with every interaction. The topic interests me because I feel that intercultural communication allows people to garner new skills and thoughts that were previously unknown to them due to their society and the limitations that bided them. Mixing and interacting with diverse people from range of cultures will only add the best of things from each culture to an individuals character. The phenomenon of intercultural communication allows a per son to be ready for the global perspective (Liu, Volcic and Gallois, 2014). The various achieved skills and working style from other cultures help an individual to get accustomed to the various cultures of the world and increases a persons ability to work in and with diverse range of people in any place. I believe that it helps in removing barriers and evolves a person to become a good communicator and hence paves the way for success in the 21st century globalised world. According me, the fact remains that people interacting with each other leads to removal of all prejudices and stereotypes and enables free and fair communication that promotes peace without any debate. Every time I have seen successful organizations, I find that all of them are diverse in their workforce and hence the level of efficiency is way higher and productive. Such benefit of the topic makes it very appealing to me when it comes to business communication. In the coming days of my career, the aspect of intercultural communication will always have a significant importance and contribution. The professional world these days have people coming around from various cultures and backgrounds. In order to succeed in the workplace, it will be essential on my part to indulge into practicing intercultural communication so that people around me can easily communicate with me and feel at ease. In the professional world, it is very essential to be away from any kind of stereotyped thought and idea as it will lead to disorientation in the entire work process. The intercultural communication is foremost for a communicator to become an effective communicator. Clearly expressing the self to other people will require good communication skills and such skills can be honed by practicing complete communication development that will include intercultural communication. The global organizations are looking for people who are experts in communicating with peop le from diverse cultural background because managing such a diverse workforce is mandatory in order to achieve the target and growth for an organization (Martin and Nakayama 2015). I need to speak more with people who do not belong to culture and have a friendly non-stereotyped thinking towards them in order to be able in intercultural communication. I feel conscious when I am faced with new people and this reaction makes people think I am a person who does not like to communicate. However, that is not the fact because I am an individual who wishes to communiReference shyness because in this modern world there is no room for someone who is an incompetent communicator. I can apply intercultural communication skills in my workplace by engaging in conversation with all the diverse people and enriching myself with all the knowledge that they will provide me based in their perception towards an issue and their specific thought process. Such skills in my character will make people feel co mfortable with me and express their thoughts to me without any apprehension, as I will be glad to communicate with everyone in a positive way. These will help me succeed in my career and achieve the goals that I have in life regarding my future. Reference Kaul, A., 2014.Effective business communication. PHI Learning Pvt. Ltd.. Liu, S., Volcic, Z. and Gallois, C., 2014.Introducing intercultural communication: Global cultures and contexts. Sage. Martin, J.N. and Nakayama, T.K., 2015. Reconsidering intercultural (communication) competence in the workplace: A dialectical approach.Language and Intercultural Communication,15(1), pp.13-28. Neuliep, J.W., 2017.Intercultural communication: A contextual approach. Sage Publications.

7 army values free essay sample

Take responsibility for decisions and actions. Accept responsibility for mistakes and shortcomings. Loyalty Bear true faith and allegiance to the U. S. Constitution, the Army, your unit and other Soldiers. Bearing true faith and allegiance is a matter of believing in and devoting ourself to something or someone. A loyal Soldier is one who supports the leadership and stands up for fellow Soldiers. By wearing the uniform of the U. S. Army you are expressing your loyalty. And by doing your share, you show your loyalty to your unit. Duty Fulfill your obligations. Doing your duty means more than carrying out your assigned tasks. Duty means being able to accomplish tasks as part of a team. The work of the U. S. Army is a complex combination of missions, tasks and responsibilities † all in constant motion. Our work entails building one assignment onto another. You fulfill our obligations as a part of your unit every time you resist the temptation to take shortcuts that might undermine the integrity of the final product. We will write a custom essay sample on 7 army values or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Respect Treat people as they should be treated. In the Soldiers Code, we pledge to treat others with dignity and respect while expecting others to do the same. Respect is what allows us to appreciate the best in other people. Respect is trusting that all people have done their Jobs and fulfilled their duty. And self-respect is a vital ingredient with the Army value of respect, which results from knowing you have put forth your best effort. The Army is one team and each of us has something to contribute. Selfless Service Put the welfare of the nation, the Army and your subordinates before your own. our duty loyally without thought of recognition or gain. The basic building block of selfless service is the commitment of each team member to go a little further, endure a little longer, and look a little closer to see how he or she can add to the effort. Honor Live up to Army values. The nations highest military award is The Medal of Honor. This award goes to Soldiers who make honor a matter of daily living † Soldiers who evelop the habit of being honorable, and solidify that habit with every value choice they make. Honor is a matter of carrying out, acting, and living the values of respect, duty, loyalty, selfless service, integrity and personal courage in everything you do. Integrity Do whats right, legally and morally. Integrity is a quality you develop by adhering to moral principles. It requires that you do and say nothing that deceives others. As your integrity grows, so does the trust others place in you. The more choices you make based on integrity, the more this highly prized value will affect your elationships with family and friends, and, finally, the fundamental acceptance of yourself. Personal Courage Face fear, danger or adversity (physical or moral). Personal courage has long been associated with our Army. With physical courage, it is a matter of enduring physical duress and at times risking personal safety. Facing moral fear or adversity may be a long, slow process of continuing forward on the right path, especially if taking those actions is not popular with others. You can build your personal courage by daily standing up for and acting upon the things that you know are honorable.

Reparations Granted to the Descendents of Slaves essays

Reparations Granted to the Descendents of Slaves essays "If you have two people running in a mile race around a track and one has a ball and chain tied around his leg for three laps, you can't take the ball and chain off for the final lap and still expect him to win" Jesse Jackson's aide, Frank Watkins once stated. Many African Americans in the United States have demanded that our nation must confront and render reparations for the past injustices of slavery. The U.S. government has not yet awarded reparations to African Americans or made a formal apology for the involvement of this act. Essentially, this topic has arisen controversy for numerous years. Reparations cannot truly make up for past injustices Dealing with a highly complex and contended issue, many key factors contribute to my opposition of reparations. This complicated issue brings up many questions. For example, the last slave ship that arrived in the U.S. was in 1808. It is statistically likely that an individuals white ancestor immigrated to the U.S. post 1808. Should white immigrants that arrived after 1808 exclude themselves from helping pay for reparations? Should descendants of blacks that arrived in the U.S after 1808 be exempted from the reparations granted? Should all taxpayers bear the cost of reparations, or only those who are descendents of slave owners or from those who lived in the slave states? Although the United States was, in fact, a large contributing region for the housing of slavery, African tribes sold their neighbors in to the trade and sailors of the Spanish and Portuguese transported the slaves. This horrendous crime had other contributing factors than just the U.S., which received most of the blame for this crime. The payment of reparations would logically not make sense because how would anyone be able to divide the blame of slavery into the different contributing countries, regions, and tribes. Also, if reparations did exist, how would the decedents of slave owners or...

Nursing Essentials Application of a Nursing Skill Essay

Nursing Essentials Application of a Nursing Skill - Essay Example Never for a moment should she let members of her staff forget that they are nursing human beings, not diseases. The patient is an individual, the member of a family and of the community. He may be intelligent or unintelligent, educated or uneducated, American or some other nationality, but he has feelings and emotions which influences his emotions which influences his attitudes and actions. Before working as a staff on a nursing care unit, the nurses generally completed their training in mentoring and nursing. Patients will be grateful to a thoughtful nurse who anticipates his personnel needs and remembers his individual preferences, nevertheless he should be given the opportunity to make further requests and to participate in the planning of his care if he is able and desires to do so. During convalescence or a long chronic illness, the patient needs something to occupy his mind, be its pleasant companions, reading, games handwork, or assisting with the work of the ward. He needs faith in his nurses, their knowledge and dependability of judgment. He needs the sense of security that comes from the feeling that are people are working together-doctor, nurses, maids, porters-and not at cross purposes. He needs the confidence which results from knowing that the entire nursing staff is interested in him, is sympatric and understanding, knows his needs, has plan for his care, and is doing everything in its power to help him regain and maintain his health. The patient who has required an injury or an illness which places permanent limitations on his activity or makes necessary a change in his pattern of living needs help in accepting the restrictions, help in marshalling his resources and finding was to live happily and usefully within the limits of its illness. The good nurse recognizes early any social and emotional factors which contribute to the patient's illness and its prolongation and which inhibit his peace of mind. Since man patients need more help than she is prepared to give, nurse refer them to another individual or agency for assistance when necessary. II. Identification of Skills The responsible for a nurse lies on promoting finest health and for preventing ill health. Nurses occupy a primary role in assessing nursing requirements, considering their medical, emotional and family circumstances, then plan and deliver care in hospitals, outpatient departments and in transit between hospitals. Typical work activities will vary according to the role, but they can include: The Nursing process is often Assessment Diagnosis Planning Implementation EvaluationThe nurse through her close contact with the patients learns of social problems which may need to be referred to a medial social worker. She also is in position to recognize when the services of a public health nurse would be advantageous and is responsible for supplying the agency with sufficient accurate information. Many patients will feel to receive the necessary home care and supervision unless the hospital staff nurse is alert to his needs and his ability to met hem without help. Teaching of the patient about his condition, his care and the ways of

Educational Reform from a Personal Perspective Essay

Educational Reform from a Personal Perspective - Essay Example That is, I plan on becoming a better person so as to facilitate the introduction of a better educator that I believe I can become given the opportunities and challenges that are certain to come my way. For the next few years I will strive to apply the proper level of knowledge in creating different approaches in teaching that are constructive and applicable to my students. I will endeavor to incorporate technology and current trends in carrying out my academic goals and will constantly be on the lookout for current and up to-date methodologies and tenets in teaching. I will be more conscious to differences in culture, levels of perception, behavior and other factors that mark the individuality of a student and will be more receptive and responsive to the needs that such distinction may call for. Most importantly, I will work hard to prepare my students to think critically and take on responsibilities in the context of life in general and not look at the school as an indispensable ins titution that must be hurdled as an entry-way to life, but as a celebration that will mark their readiness to take on a more complex journey. †¢ What steps are necessary to get you to your goals? What obstacles might you foresee and how will you overcome them? For the following years, I plan to develop a personal teaching style that would integrate cultural, academic and behavioral diversity by establishing a learning environment that highlights personal dignity and acceptance. That is, this method would take into consideration the geographic communities around the school and will engage the students in a multi-faceted education which would bring about character formation and social awareness (Dana 2009). This method would likewise teach my students to be conscious of verbal, non-verbal, as well as verbal underpinnings in communication so as to attain a more open and interested schoolroom where the students will be conscious of their peers which would foster community collabora tion and peer support (Dewey 1997). I want to be able to establish a teaching method where the classroom is a place where the students learn and not just from their teachers, but from themselves as well. I am envisioning a transformation of the schoolroom from a place where the teachers teach and the students listen into a ceremony where everyone will take part in the teaching and everyone will benefit from learning. †¢ What is one principle from the INTASC Principles website that you feel you must improve the most to be effective in the education profession? What existing professional development programs might you pursue to address the need to improve in this area? The tenth principle under the Interstate New Teachers Assessment and Support Consortium (INTASC) stresses the importance of fostering interpersonal relationships in order to promote the well-being of the students and place them healthier environment that would facilitate a better academic and personal growth. I hav e always believed that learning is a process more complex that having to listen and perceive (Dana 2009). I have always believed that several factors affect learning ability and that it could not be blamed solely on state funding, federal government priorities or even the quality of the educators (Gorton 2008). After all, the government may devote billions of dollars to education and the

Tuberculosis Dissertation Example | Topics and Well Written Essays - 8750 words

Tuberculosis - Dissertation Example TB is thus more fatal among children and interferon (IFN)-?-deficient individuals, who still lack granulomatous response (Mustafa et al 449). These are seen in Chest X-ray as lung lesions, and patients also experience muscle wasting (Verreck et al. 8). Pathological characteristics TB patients also have increased C-reactive protein (CRP), while decreased mean corpuscular volume (MCV) and mean corpuscular hemoglobin (MCH) were also observed (Verreck et al. 8). IL-10, transforming growth factor (TGF)-?, tumor necrosis factor (TNF)-?, and interferon (IFN)-? play various roles in the formation of tuberculous granulomas of TB patients. TNF-? is associated with activation of macrophages. This cytokine, together with IFN-?, enhances the bactericidal activity of monocytes and macrophages, recruitment of these immune cells, and subsequent formation of granulomas (Mustafa et al. 450). IFN-? is produced in response to IL-12 secretion, which is initiated by toll-like receptor (TLR)-2 activation.O n the other hand, Il-10 and TGF-? antagonizes the action of TNF-? and IFN-? respectively, reducing the anti-mycobacterial immune response and allowing the growth of the pathogen within the host cells. In particular, IL-10 induces the macrophages to release soluble TNF-ÃŽ ± receptor type 2 (TNFR2), which couples with the cytokine to form an inactive TNF-ÃŽ ±-TNFR2 complex. In this regard, a balance among these four is necessary in the optimal immune response against M. tuberculosis. M. tuberculosis is communicated through aerosols and inhaled bacilli. Upon phagocytosis by alveolar macrophages patrolling the lungs, the bacteria replicate within the host cell. Its survival lies in its ability to block phagosome maturation. Because of the intracellular nature of infection, drugs developed against TB should be able to reach within cells (Feltcher, Sullivan and Braunstein 1582). After which, granuloma forms through the migration of macrophages, lymphocytes and dendritic cells at the infection site. Among these cells, macrophages differentiate into epithelioid cells (EC), or fuse to form multinucleated giant cells (MGC), which is also known as Langhans giant cells. ECs have better mycobactericidal functions, as seen in their lesser antigen load. On the other hand, the TGF-?- and FasL-expressing MGCs contain more bacterial antigens, and thus allow bacterial growth. In addition, antigen-presenting cells (APCs) with heightened expression of FasL induce apoptosis in T lym phocytes during antigen presentation. Interestingly, ECs that contain mycobacterial antigens may resist apoptosis, and fuse to form MGCs. In contrast, ECs without mycobacteria undergo apoptosis. These findings show that M. tuberculosis cause inhibition of host cell apoptosis, and the MGCs cause death of antigen-specific T cells. By resisting apoptosis, viral antigens are not presented to immune cells, thus inhibiting recruitment and allowing persistence of the lesion. Persistence of TB infection also partly results from the immune suppression caused by FasL-expressing MGCs (Mustafa et al. 450-454). Thus, despite presenting no clinical symptoms, M. tuberculosis are present in granulomas, and can later reactivate and cause disease (Feltcher, Sullivan and Braunstein 1582). Diagnosis The gold standard in diagnosing TB remains to be clinical examination, acid-fast bacilli staining of sputum and bacterial culture. Culture of M. tuberculosis

Abacus, Amadeus And OPERA Reservation Systems

Abacus, Amadeus And OPERA Reservation Systems Abacus, Amadeus, and OPERA Reservation Systems (ORS) are the three IT systems that will be discuss in this report. Abacus is the Asia Pacifics largest Global Distribution System (GDS) and Computerized Reservations System (CRS) that provides airline reservations, pricing and ticketing, hotel and car bookings, travel insurance and other travel information. One of the travel agency which is using Abacus is Eurotours Travel Pte Ltd in Singapore. Amadeus is a Central Reservations System (CRS) which created by Air France, Iberia Airlines, Lufthansa, and Scandinavian Airlines System (SAS) in 1987. AirAsia is one of the airline partner which is using Amadeus as their IT system. The OPERA Reservation System (ORS) is the industrys first truly integrated, single image enterprise inventory system. ORS is owned by MICROS Systems, Inc. Loews Hotels has chosen ORS to be their IT systems in all their hotels. These three different IT systems have its different advantages and disadvantages. Last but not least, IT systems are very important in tourism and hospitality industry. They play a lot of roles in industry in order to provide more convenience for the companies as well as the customers. 2. Introduction Information Technology (IT) systems play an important role in tourism and hospitality industry. There are many IT systems appear in the market now for hotels, restaurants, travel agencies, and airlines. Some of the IT systems are Abacus, Amadeus, Gabriel, Fidelio, OPERA Reservation System, Sabre, Worldspan, and many others. These IT systems are created to make reservations, check seat availabilities, food and beverage transactions and controls in hotels, restaurants, airlines, as well as travel agencies around the world. Abacus, Amadeus, and OPERA Reservation Systems are the three IT systems that will be discuss in this report. Abacus is the Asia Pacifics largest Global Distribution System (GDS) used in travel agencies. Amadeus is a Central Reservations System (CRS) which majority used in airlines while the OPERA Reservation System used in most hotels in the world. This report is written and compound to evaluate and analyze how Abacus, Amadeus, and OPERA Reservation System are implemented in three different companies. 3. Abacus logo_Abacus-red_large.gif Abacus International is the Asia Pacifics largest Global Distribution System (GDS) and Computerized Reservations System (CRS) that provides airline reservations, pricing and ticketing, hotel and car bookings, travel insurance and other travel information since 1988. The headquarter of Abacus International is located in Singapore. Abacus International is 65 percent owned by Abacus International Holdings and 35 percent owned by U.S. Based GDS, Sabre Holdings. Sabre is the global leader in the electronic distribution of travel and travel related services. Abacus International Holdings is jointly owned by several Asias leading airlines including All Nippon Airways, Cathay Pacific, Garuda Indonesia, EVA Airways, China Airlines, Malaysia Airlines, Hong Kong Dragon Airlines, Royal Brunei Airlines, Philippine Airlines, SilkAir and Singapore Airlines. Abacus is typically used in travel agencies and one of the travel agency which uses Abacus as their reservation system is: Eurotours Travel Pte Ltd Eurotours Travel Pte Ltd was established by Ms. Hedy Mok in 1974. Eurotours Travel is located at 190 Clemenceau Avenue #05-4/7, Singapore Shopping Centre, Singapore 239924. Eurotours Travel provides inbound and outbound travel management services. Currently, Corporate Travel bookings comprise 80 percent of Eurotours business volume and the remaining 20 percent is from Leisure Travel services. Every system must have the strengths and the weaknesses in different area. The strengths of Abacus are Abacus has direct link for travel agencies who want to apply Australia visa for their customers. It is more convenience for the travel agencies who use Abacus so they do not to go to Australia embassy to queue for applying visa for their customers who wish to travel to Australia. Abacus also provides a lot of information about all requirements that travel agencies need to know for their customers who want to travel to certain country. Some weaknesses of Abacus are the operation of Abacus and the update information in Abacus. The operation of Abacus is not user friendly. For travel agencies who operate Abacus system, they need to give advance training to their employees because Abacus uses a lot of codes in their system. The employees need to learn and memorize hundreds of code in order to make a reservation or check the room availability in a hotel. Abacus also a bit slow in update their new data or information so travel agencies always need to check their new information. logo_Abacus-red_large.gif 4. Amadeus Your Technology Partner 1009amadeuslogo.jpg Amadeus is a Central Reservations System (CRS) which created by Air France, Iberia Airlines, Lufthansa, and Scandinavian Airlines System (SAS) in 1987. Amadeus is owned by Amadeus IT Group. The central headquarters of Amadeus are located in Madrid, Spain for its corporate headquarters and marketing, Nice for the development and Erding for the operation. Amadeus is also a member of International Air Transport Association (IATA), OpenTravel Alliance (OTA), and SITA, and its IATA designator code is 1A. One of the airline which applies Amadeus as their IT system is: Air Asia According to Press Release from Amadeus North America, Inc. (2010) stated: Madrid, Spain, September 10, 2009: Amadeus, a global leader in technology and distribution solutions for the travel and tourism industry today, announced that it hasformed a groundbreaking partnership with AirAsia, the Worlds Best Low Cost Airline, which for the first time will enable Amadeus-subscribing travel agencies worldwide to book AirAsia flights in the same way they would for a full-service carrier. AirAsia is a Malaysian low-cost airline. AirAsia was established in 1993 and commenced operations on 18 November 1996. AirAsia have five subsidiaries which are Thai AirAsia, Indonesia AirAsia, VietJet AirAsia, AirAsia RedTix, and Khmer AirAsia (2012). AirAsia Group operates over 400 flights daily, both domestic and international routes, from Indonesia, Malaysia, Thailand, Kuala Lumpur, Singapore, India, Myanmar, Vietnam, Sri Lanka, Taiwan, South Korea, Laos, Philippines, and United Kingdom. Currently, AirAsia has total 96 fleets including Thai AirAsia, Indonesia AirAsia, and AirAsia X. Amadeus provides Customer Service Management (CMS) for airlines, sales, reservations, and e-ticketing systems, and corporate self-booking tools for major world leading airlines and travel suppliers. Amadeus also offers services for trains, cars, cruises, and hotel reservations. There are many benefits for the airlines which using Amadeus. The system of Amadeus is quite fast and efficient. Amadeus also allows the airlines to change their existing bookings or request new time limits. Lastly, Amadeus also will send automatic recognition or acknowledgement to their partner airlines once all the updates are finished. 1009amadeuslogo.jpg 5. OPERA Reservation System (ORS) opera.jpg The OPERA Reservation System (ORS) is the industrys first truly integrated, single image enterprise inventory system. OPERA Reservation System is owned by MICROS Systems, Inc. The headquarter of MICROS Systems, Inc. is located in Columbia, Maryland. The ORS hotel reservation system is designed with the entire OPERA product family: OPERA Customer Information System (OCIS), OPERA Property Management System, OPERA Sales and Catering, and OPERA Sales Force Automation. ORS can be configured to suit any size hotel or Central Reservation Office (CRO) environment. ORS handles all types of reservations started from individual, group and party, company, travel agent, multi-legged, multi-rate, as well as waitlisted. ORS is typically used in the hotels especially front office and one of the hotel which uses ORS as their IT system is: Loews Hotels Loews Hotels headquartered in New York City, offer a comfortable, vibrant, and unique local experience for their guests. Loews Hotels is a wholly owned by Loews Corporation. Loews Hotels operates 19 distinctive luxury hotels and resorts across US and Canada started from: Annapolis, Los Angeles, Lake Las Vegas, Montreal, Quebec City, Miami Beach, Nashville, New York, New Orleans, Philadelphia, San Diego, Tucson, Washington DC, St. Pete Beach, Portofino Bay, Hard Rock Hotel, and Royal Pacific Resort. The ORS availability display will help the front office officer to check the room rates, types of room, and packages that hotel offer to their guests. ORS also helps hotels to do the complex operations such as frequent flyer and loyalty program memberships, split charges, and rate discounts. ORS also handles group and block reservations in hotel easier than other systems, for example: room blocking, room sharing, rooming lists, tour series, and deposits. Last but not least, hotels and chains can also use the ORS to review their business volume and performance by either open or close channel. Open or close channel can be based on property rate or the room type. 6. Conclusion Nowadays, hotels, airlines, restaurants, and travel agencies use Information Technology (IT) systems in their companies to facilitate the companies as well as their customers in terms of making reservations, checking the seat availabilities, purchasing airline tickets, and many others. Abacus, Amadeus, and OPERA Reservation System (ORS) is the three IT systems which have discussed in this report. Abacus is the IT systems which used in majority travel agencies, while Amadeus and ORS used in majority airlines and hotels. These three different IT systems have its different advantages and disadvantages. Last but not least, IT systems are very important in tourism and hospitality industry. They play a lot of roles in industry in order to provide more convenience for the companies and their customers.

The Extensive Use of Symbolism in Emily Dickinsons Poem #315 :: Emily Dickinson Poem 315 Essays

The Extensive Use of Symbolism in Emily Dickinson's Poem #315 As I had no prior experience with Emily Dickinson's work, I was unsure of what to expect from this assignment. I read the poem about fifteen or twenty times before I was even able to ask myself legitimate questions about Dickinson's thoughts as she composed this work over two hundred years ago. I couldn't even look to the title for guidance..."ugh, this is going to be tough" ran through my head over and over. I began by researching #315 on the Internet and in our library. I found more opinions than I could possibly wade through in one summer semester and resigned myself to limiting my research to the basics and forming my own opinions. I have learned in literature classes since past-many, many years ago I might add-that understanding symbolisms that exist in poetry is the key to understanding the poem itself. Emily Dickinson's #315 is absolutely FULL of symbolism, so much so that I had to break it down--almost word-by-word-- to begin to understand what Dickinson is trying to tell her readers. The first question that I had-and probably the one of most significance-- was "who is "HE"???" Dickinson begins with "He fumbles at your soul..."-- I couldn't even understand who "HE" was. After researching this, I realized that I was not alone and that various readers of #315 have debated my question over decades. Robert Weisbuch in Emily Dickinson's Poetry (1972) explained that he felt that the primary figure (He) is intentionally ambiguous because "his" identity doesn't really matter. Weisbuch further postulated that Dickinson wants the reader "not to understand the cause, but to focus on experiencing the terrible moment" (pp. 98). Mr. Weisbuch seems to feel that "He" is many things (e.g. pianist, smithy, Thor and wind) and yet "his" definition is of little importance. I was somewhat relieved when I read Weisbuch's theory on "He" because each time I read "He fumbles..." I come to believe that "He" is a different entity. I first felt that Dickinson was referring to a prominent male figure in her life-maybe her father or her lover-but during subsequent readings my thoughts turned to less obvious possibilities such as God or non-human objects such as a storm. Even after a week's worth of research, I still am not certain that I fully understand which direction she is hoping to lead her reader.

Stress, Anger, Time and Conflict Management Essay

1. Avoid unnecessary stress. Learn how to say â€Å"no†. Avoid people who stress you out. Take control of your environment. Avoid hot-button topics. Pare down your to-do lists. 2. Alter the situation. Express your feelings instead of bottling them up. Be willing to compromise. Be more assertive. Manage your time better. 3. Accept the things you can’t change. Don’t try to control the uncontrollable. Look for the upside. Share your feelings. Learn to forgive. 4. Adapt to the stressor. Reframe problems. Look at the big picture. Adjust your standards. Focus on the positive. B. Stress Reduction Tips 1. Nurture yourself Set aside relaxation time. Connect with others. Do something you enjoy every day. Keep your sense of humor. 2. Healthy stress reducers Go for a walk. Spend time in nature. Talk to a supportive friend. Sweat out tension with a good workout. Do something for someone else. Write in your journal. Take a long bath. Play with a pet. Work in your garden. Get a message. Curl up with a good book. Take a yoga class. Listen to music. Watch a comedy. 3. Adopt a healthy lifestyle. Exercise regularly. Eat a healthy diet. Reduce caffeine and sugar. Avoid alcohol, cigarettes, and drugs. Get enough sleep. C. Unhealthy Ways of Coping with Stress Smoking Self-medicating with alcohol or drugs Using sleeping pills or tranquilizers to relax Overeating or eating too little Sleeping too much Procrastinating Withdrawing from friends, family, and activities Filling up every minute of the day to avoid facing problems Anger Management Redford Williams’ 12-Step Approach for Dealing with Unconstructive Anger 1. Maintain a â€Å"Hostility Log†. 2. If you do, acknowledge that you have a problem managing anger. 3. Use your support network. 4. Use anger management techniques to interrupt the anger cycle. Pause. Take deep breaths. Tell yourself you can handle the situation. Stop the negative thoughts. 5. Use empathy. 6. Laugh at yourself. 7. Relax. 8. Build trust. 9. Listen. 10. Be assertive. 11. Live each day as if it is your last. 12. Forgive Time Management and Conflict Management A. How to Manage Your Time 1. Create a schedule or to-do list. Write down deadlines for accomplishing certain tasks. 2. Plan to tackle difficult projects at the times of day when you are most alert. 3. Schedule time for people, including time for yourself. Create some personal time by waking up half an hour earlier or going to bed half an hour later than usual; plan a weekly date with your spouse, or arrange to have lunch with friends. 4. Prioritize what you need to accomplish. â€Å"Pareto’s principle† states that 80 percent of your accomplishments come from 20 percent of your effort, so think strategically: Locate and isolate this valuable 20 percent, then focus your efforts on the tasks that promise the greatest rewards. A. How to set priorities Priority 1: Red: Today/Tomorrow (Day) Priority 2: Orange: 3-7 Days (Week) Priority 3: Yellow: 2-3 weeks (Month) Priority 4: Later this year†¦(Wish List) B. Be realistic when assigning priorities to your tasks. C. Start work on any red tasks first – however awful, boring or frightening they are. The trick to keeping calm and balanced is simple: forget about all the complex planning. Work out what truly needs to be done next and do it. When it’s done, repeat the procedure. D. Start on the orange task next. Don’t even think about any yellow ones until all the reds and oranges are done. If any new tasks arrive, give them a color and put them on the list. Next morning, make a new list and reallocate the tasks into the colors. E. Keep track of your progress. After one week, take 15 minutes to go through the yellow (month) items. Cross all those that have solved themselves off the list. Do the same for those  that you can now see were never important anyway. You’ll be amazed how many there are. Underline those you can remove by: delegating them, using technology rather than your time and attention, or creating a routine for handling them so you can delegate or pass them to someone else. Make a red item to deal with them right away by whatever means is appropriate. 5. Delegate as many chores as you can. Hand out projects to subordinates at work. 6. Learn to say no to nonessential demands on your time. Don’t volunteer for a committee if you don’t have time, and decline invitations to events you don’t have time to attend. 7. Overcome procrastination. Don’t procrastinate. Setting aside high-priority items just because you don’t like doing them, or are boring, etc will obviously make keeping a to-do list useless. Grind through your to-do list and finish all red items first and foremost no matter how boring they are. After completing these daunting tasks, you can feel relieved. They won’t hang over your head and cause you stress later. 8. Avoid perfectionism. Don’t waste time obsessively perfecting a task when you could better spend the time on something else. B. Time Management for New Supervisors a. Maintain a calendar of appointments and keep it with you at all times. b. Write things down so you don’t forget. Maintain a â€Å"To do† list and prioritize the entries. c. Set realistic deadlines for yourself. Then, promise small and deliver big. If you think your team can get a project done by noon, promise it for 2:00 p.m. but deliver it at noon. d. When you are on a deadline, use your voicemail. Filter out all but essential telephone calls. e. Use e-mail instead of the telephone whenever possible. This will avoid the tendency people have to talk longer than is necessary to convey their information. f. With paperwork, practice the principle of â€Å"Do  It Now.† g. Always plan to arrive at scheduled appointments ten minutes early. It almost always takes longer to get there than you think. h. Practice gently helping people get to the point when they are talking to you. Save superfluous chatting for excess time after work. i. Hold impromptu and unscheduled â€Å"drop-in† meetings standing up. This will convey a sense of brevity to the person who wants some of your time. j. When you call a meeting, specify both a starting and an ending time. This will keep participants on track and on schedule. k. Get rid of unnecessary paper clutter. More than 80 percent of the paperwork filed is never used again. Ask yourself if you really need it before deciding to keep paperwork. C. TIME MANAGEMENT FOR SUPPORT PERSONNEL I. What My Boss Could Do that Would Help Me Perform My Job More Effectively 1. Discuss my job priorities with me so that we both have the same understanding of how I should be distributing my time and effort over the various activities of my job. 2. Give advance warning when big jobs are coming up so I can prepare for them. 3. Let me know when you are leaving the office, where you are going, and when you will return. 4. Write messages legibly. 5. Draft or outline memos so that multiple revisions are minimized. 6. Let me know what your priorities are so I can help you with the most important items. 7. Discuss my job, my job duties, and my career with me. 8. Call in or send email messages while on a trip for important messages that have come in while you’re away. 9. Have us meet each morning to discuss projects and priorities of the day. 10. Let me show you our file system so you can retrieve files yourself. 11. Try to give me all parts of a big job at once rather than in bits and pieces. 12. Show a little appreciation when I do a good job. 13. Get your own coffee when I am swamped with work. 14. Let me set up a message center where you can pick up your mail and other things. 15. Protect me from other managers. If I can’t count on you then I can’t count on anyone. 16. Give me a list of your appointments so I can anticipate things to do and prepare. 17. Give me clear instructions and directions and precise assignments. 18. Let me know about changes in your schedule, meetings, appointments, etc. 19. Please don’t refer to me as â€Å"just my staff† or â€Å"my gal† or â€Å"my girl.† 20. Provide me with some career guidance; I am ambitious just as you are. 21. Don’t make me a clerk; I want to and can do more. 22. Attend a time management for managers workshop. 23. Make a daily â€Å"to do† list and share it with me so I can anticipate how to plan my day. 24. Ask for and at least consider my ideas. I am not stupid and I want to contribute more. 25. If multiple bosses, work a priority system for the work that you all give me and let me administer your system rather than force me to make priority decisions upward for all of you. 26. Give the larger projects and jobs as early in the day as possible so I have time for completion. 27. Don’t spend so much time on chit-chat with me. It prevents me from doing my job. 28. Please don’t question or challenge everything I do. I want to be responsible and have the responsibility of my job. 29. When you communicate, please be specific. 30. Let me know how you want callers and visitors screened. We can work a system that will benefit both of us. 31. Don’t have me file a lot of unnecessary papers. Let’s toss out stuff that we both know we will never refer to again. 32. Give me reasonable deadlines for jobs. It really hurts to rush to meet your deadlines and then see those jobs sit on your desks for days (or weeks) untouched. 33. Don’t be a perfectionist. It takes too much of your time and mine. 34. Set up a follow-up system so we can both stay on top of things. 35. Let’s try and agree on time frames for jobs and projects. 36. Try to block certain times during the day for meetings rather than have them chop up the both of us continuously. 37. Trust me with confidential information that I need to do my job effectively. 38. When we are talking, please try to listen better. II. What I Could Do As A Support Personnel that Would Help My Boss to Work More Effectively 1. All the things under Item I would help the boss to work more effectively. 2. Let the boss know where I am at all times. 3. Sort mail of boss into three groups: critical, important, routine and toss out junk mail. 4. Help boss to maintain a daily â€Å"to do† list. 5. Keep my own daily â€Å"to do† list and coordinate with list of boss. 6. Remind boss of upcoming meetings, appointments, lunches, etc. 7. Screen and always try to help callers and visitors so at least some of them will not interrupt the boss. 8. Update my skills in the use of present technology in my job, including my time management skills. 9. Answer routine correspondence or outline or draft answers for approval of boss. 10. Ignore petty and superficial annoyances. 11. Schedule staff visitors so boss is not chopped up all day. 12. Schedule vendor visitors; require an appointment and suggest certain days for batching. 13. Work out a system for interrupting boss stuck with long-winded callers or visitors. 14. Make up file out-card system so boss knows where all files can be located. 15. Take the initiative and make suggestions such as form letters, forms, to help boss. 16. Keep equipment used by boss in proper condition. 17. Help boss to organize and maintain a neat work area. 18. Function as a sounding board for ideas of boss. 19. Keep pending and follow files to prevent procrastination and crises for boss. 20. Keep boss informed through progress reports of long-term projects I am working on. 21. Be sure supplies used by boss are always available. 22. Help boss by making most of the arrangements for meetings held by boss. Conflict Management What is conflict? Conflict is a natural disagreement resulting from individuals or groups that differ in attitudes, beliefs, values or needs. It can also originate from past rivalries and personality differences. Other causes of conflict include trying to negotiate before the timing is right or before needed information is available. Common causes of workplace conflict Limited resources (You have your needs and I have mine.) Incompatible goals (I want this and you want that.) Role ambiguity (Who is responsible for what?) Different values (You and I have different beliefs.) Different perspectives (You and I see things differently.) Communication problems (What do you mean?) Important things to know about conflict: Conflict is inevitable; Conflict develops because we are dealing with people’s lives, jobs, children, pride, self-concept, ego and sense of mission or purpose; Early indicators of conflict can be recognized; There are strategies for resolution that are available and DO work; Although inevitable, conflict can be minimized, diverted and/or resolved. Beginnings of conflict: Poor communication Seeking power Dissatisfaction with management style Weak leadership Lack of openness Change in leadership Conflict indicators: Body language Disagreements, regardless of issue Withholding bad news Surprises Strong public statements Airing disagreements through media Conflicts in value system Desire for power Increasing lack of respect Open disagreement Lack of candor on budget problems or other sensitive issues Lack of clear goals No discussion of progress, failure relative to goals, failure to evaluate the superintendent fairly, thoroughly or at all. Conflict is destructive when it: Takes attention away from other important activities Undermines morale or self-concept Polarizes people and groups, reducing cooperation Increases or sharpens difference Leads to irresponsible and harmful behavior, such as fighting, name-calling Conflict is constructive when it: Results in clarification of important problems and issues Results in solutions to problems Involves people in resolving issues important to them Causes authentic communication Helps releases emotion, anxiety, and stress Builds cooperation among people through learning more about each other; joining in resolving the conflict Helps individuals develop understanding and skills Techniques for avoiding and/or resolving subordinate-supervisor conflict: Meet conflict head on Set goals Plan for and communicate frequently Be honest about concerns Agree to disagree – understand healthy disagreement would build better decisions Get individual ego out of management style Let your team create – people will support what they help create Discuss differences in values openly Continually stress the importance of following policy Communicate honestly – avoid playing â€Å"gotcha† type games Provide more needed data and information. Develop a sound management system Causes of subordinate-supervisor conflict: Trying to be administrators; overstepping authority Making promises as members individually Involving themselves in labor relations Not doing their â€Å"homework† and failing to prepare for meetings Not following procedures for handling complaints Not keeping executive session information confidential Failing to act on sensitive issues Failing to be open and honest with the supervisor Making decisions based on preconceived notions Not supporting the supervisor – lack of loyalty Springing surprises at meetings Having hidden agendas Why conflict resolution skills are important To improve employee performance To maintain good customer service/satisfaction To ensure employee safety To protect employee health To reduce absenteeism and tardiness How conflict should be handled Determine how important the issue is to all people involved Determine whether all people involved are willing and able to discuss the issue in a positive manner Select a private place where the issue can be discussed confidentially by everyone involved Make sure that both sides understand they are responsible for both the problem and the solution Solicit opening comments from both sides. Let them express their concerns, feelings, ideas, and thoughts, but in a non-accusatory manner Guide participants toward a clear and specific definition of the problem Encourage participants to propose solutions while you listen carefully. Examine the problem from a variety of different perspectives and discuss any and all solutions proposed. Evaluate the costs versus the gains (cost-benefit analysis) of all proposed solutions and discuss them openly. Choose the best solution. Reflect on the issue and discuss the conflict resolution process. Encourage participants to express their opinions as to how the process might be improved. Listening improvement checklist to help resolve conflict Remove all distractions Put the speaker at ease Look directly at the speaker Concentrate on what is being said Watch for nonverbal cues Take note of the speaker’s tone Be patient and wait Ask clarifying questions Paraphrase and repeat No matter what is said, control your emotions How and when conflict should be stimulated Team members always agree with you and tell you only what you want to hear. Team members are afraid to admit they need help or that they’ve made mistakes. Team members focus more on reaching agreement that on arriving at the best decision. Team members focus more on getting along with others than on accomplishing objectives. Team members place more emphasis on being popular than on high job performance and competitiveness. Team members are highly resistant to change. The turnover rate is usually low. Team members avoid proposing new ideas. Communication in conflict situations Communicate the following messages when handling conflicts or potential conflicts: This situation is an opportunity to solve a problem cooperatively. There are guidelines we will follow in handling this situation and these guidelines are†¦ We will not engage in blaming and finger pointing. â€Å"If the horse you are riding dies, get off and find another one.† We will not cling to old ideas that are no longer valid. If you say you will do something, do it. Trust prevents conflict. Conflict Management Strategies When it is used Outcomes Drawbacks Collaboration – results from a high concern for the group’s own interests, matched with a high concern for the interest of other partners. Best strategy when society’s interest is at stake Best approach for managing conflict when it’s aimed at reaching consensus Win/win Helps build commitment and reduce bad feelings Takes time and energy Some partners may take advantage of the others’ trust and openness Guidelines for Reaching Consensus through Collaboration Avoid arguing over individual ranking or position. Present a position as logically as possible. Avoid â€Å"win-lose† statements. Discard the notion that someone must win. Avoid changing of minds only in order to avoid conflict and to achieve harmony. Avoid majority voting, averaging, bargaining, or coin flipping. These do not lead to consensus. Treat differences of opinion as indicative of incomplete sharing of relevant information, keep asking questions. Keep the attitude that holding different views is both natural and healthy to a group. View initial agreement as suspect. Explore the reasons underlying apparent agreement and make sure that members have willingly agreed. Compromise – results from a high concern for the group’s own interest with a moderate concern for the interests of other partners. Generally used to achieve temporary solutions, to avoid destructive power struggles or when time pressures exist. Win some/lose some Partners can lose sight of important values and long-term objectives. Can distract the partners from the merits of an issue and create a cynical climate. When it is used Outcomes Drawbacks Competition – results from a high concern for the group’s own interests with less concern for others. Generally used when basic rights are at stake or set a precedent. Win/lose Includes most attempts at bargaining Can cause conflict to escalate and losers may try to retaliate. Accommodation – results from a concern for the group’s own interests combined with a high concern for the interest of other partners Generally used when the issue is more important to others than to you. Appropriate when you recognize that you are wrong. Lose/win â€Å"Goodwill gesture† Your own ideas and concerns don’t get attention One may lose credibility and future influence. Avoidance – results from a concern for the group’s own interests coupled with a low concern for the interest of others. Generally used when the issue is trivial or other issues are more pressing. Used when confrontation has a high potential for damage or more information is needed. Lose/lose Important decisions may be made by default.

Isolation within The Yellow Wallpaper, Miss Brill, and Once Upon a Time

Isolation within The Yellow Wallpaper, Miss Brill, and Once Upon a Time Free Online Research Papers The French artist Joseph Roux once said that Solitude vivifies, but isolation kills. Many things have a negative impact on society; one of these things is an individual being isolated. This will not only have a negative effect on society but also on the person being isolated. In three short stories; Miss Brill, Once Upon a Time, and The Yellow Wallpaper the three main characters are each isolated each one being isolated for different reasons. These isolations have a negative impact on the person directly and also the people around them. In Miss Brill the main character is isolated from society because no one seems to notice her, this drives her to live in her own little fantasy world and view the world as a giant play. In the story of Once Upon a Time the main characters isolate themselves from the outside world because they are afraid of what is going on around them, this inadvertently causes them to be killed by what they thought would be protecting them. The Yellow Wallpaper deals with a woman who seems to be suffering from post-partum depression and has been put on a rest cure that supposedly cures the patients of this depression but seems to have a negative effect on the person by causing them to go insane. In the story Miss Brill has a fur that she relates to as if it was a friend of hers Dear little thing! It was nice to feel it again. She had taken it out of its box that afternoon, shaken out the moth powder, given it a good brush, and rubbed the life back into the dim little eyes. This fur serves as a symbol of her inner child as well, when she places it back in the box its as if she hears a faint little cry. In Mansfields Miss Brill the main character copes with her isolation from the rest of the world by creating her own little fantasy world. And now Miss Brill reaches the top of the hierarchy of unrealities. She literally believes she is an actress, a not unimportant one, in a splendid play? Every Sunday, Miss Brill emerges from her home to involve herself in as many lives as she possibly can. Her day commonly involves her taking a walk through the Jardins Publiques, stopping to watch and listen to the band that plays under the gazebo, watch and eavesdrop on the people around her, and after the day has come to a close she stops off at a bakery to purchase an almond cake. Miss Brills most common activity consists of eavesdropping on the people around here attempting to view everything as a play, this eavesdropping is the only contact that Miss Brill has with people. We see the world through Miss Brills eyes and how she sees the world giving us a good insight on just how isolated she really is. Even though Miss Brill does not actually have a conversation with the people she watches she tries to convince herself that she has some minimal amount of meaning to them. To Miss Brill life was exactly like a play, everyone was on a giant stage. In the story Miss Brill has a fur that she relates to as if it was a friend of hers, This fur serves as a symbol of her inner child as well, when she places it back in the box its as if she hears a faint little cry. She saw everyone as actors. Miss Brill is always trying to find some way to keep herself entertained but some things seem extremely boring. Even her part was important to her so she made an appearance every Sunday. She thought for sure that someone would notice if she wasnt there. This is Miss Brills major flaw she tries to convince herself that she has some sort of actual meaning to the people around her when they, in reality, dont socialize with her and dont think any more of her then just a common elderly woman in the park. Miss Brill constantly attempts to raise herself to the standard of the people around her. She is constantly trying to make it seem she is just as important or even more important then the people around her. When she finally realizes that no one around her really cares for her and she just lives a dull little life her world comes crashing down around her. To the people that regularly attend the park Miss Brill might be considered an actress. Attempting to eavesd rop on there conversations while thinking she is un-noticed, could in fact be considered quite comical to the people that attend the park. She gives off many signals to the people around her when eavesdropping whether it is a rising of the head or a tearing of the eyes. It can almost be said that she is being watched by the people at the park just as much as she is watching them. In a lot of cases what is meant to help someone can actually turn out to hurt them, this is the case in The Yellow Wallpaper. When we have the intent to do something positive it will not always turn out a positive effect, just because the intention is positive does not mean the effect will be also. The Yellow Wallpaper is an example of such a situation. In The Yellow Wallpaper the narrator is locked up in a room which is covered in this hideous yellow wallpaper, this is supposed to be a cure for the woman, whom is suffering from post partum depression. The narrators husband, a physician believes that his tr eatment will help his wife and forces her into the room. This treatment, however, does not serve to help her but rather serves as another hindrance and only worsens her condition. Under the instruction of her husband, the narrator was moved to a house miles from civilization in the isolated country, where she is locked into the hideous room on the second floor. This room does not seem to freshen her mind but seems to dull it further and drive her further into a repressed state. During her stay in the room the door is locked and the windows where already barred upon arriving to the house. Being exposed to the rooms yellow wallpaper only serves to further her depressed state and drive her further and further into the depths of insanity. Throughout the story the hideous wallpaper acts as the antagonist of the story. There is nothing to do in the secluded room but stare at the wallpaper. The narrator tells of the scattered pattern as having no organization. Her constant examination and reflection of the wallpaper causes her to over think things and go further insane. This treatment calls for isolation has a repressive factor .The narrator did not believe isolation would cure her disorder. Social contact and outside stimulation was her desire. She was cut off from society and not allowed to see her baby. It is not natural nor is it recommended to be cut off from society for such a long period of time. Society provides an array of different sights, sounds, feelings and stimuli to the people who inhabit it. Going without human contact is not what is meant for people to be exposed to. To fulfill her need to be near people she invents a person she thinks lives inside the wallpaper. The image of a woman is clearly an effect of delirium on the narrator from prolonged isolation. Her psychosis becomes so in depth that she becomes involved with her imagined character. In a frantic action the now malfunctioning narrator began to try to free the women from behind the wallpapers pattern. She destroys yards of the wallpaper. The treatment contributes to her im pending mental demise she is first diagnosed with a minor nervous disorder. On her last day of treatment she is participating with hallucinations as if they are real. This obviously shows that the appointed cure only serves to fortify the minor illness. The negative qualities of the rehabilitation regimen cause her to go insane. Towards the end of the story, the narrator is delirious and constantly creeping around the room. Her husband goes into the room and upon seeing his wife in a deranged state creeping through the torn wallpaper falls on the floor and faints. Clearly this treatment is issued with good intentions, but fails to bring about positive results. The lack of social exposure, physical repression, and ugly wallpaper causes the treatment to be very ineffective and detrimental. The room is the main cause of her delirium with the psych ward like details. When Nadine Gordimer was asked to write a childrens story, she replied with a short story titled Once Upon A Time. Although the title is common of a fairy tale, the tale ends in something other then the common happily ever after. Gordimer distorts the fairy tale by dealing with certain issues in society rather than giving the reader the usual fairy tale characteristics. The first story seems to give insight to how the main story came about. Three of the more significant issues Gordimer likes to deal with in her story are racial discrimination and prejudice, societys insecurities, and the way isolation works on the human mind. Gordimers Once Upon A Time has the feeling of insecurity right away. In the first part of her story, Gordimer reminds us of our own insecurities. She brings up a familiar situation in which one is awakened by a bump in the night and cannot go back to sleep because of fear or their own insecurities. Gordimer writes that she has no burglar bars, no gun under the p illow, but I have the same fears as people who do take these precautions. So, to better convey this issue of societys insecurities, she tells herself a bedtime story. In the story, there is a family who is living happily ever after, yet is seems it is all that they can do to keep it that way. Rather than putting their insecurities aside and getting on with their lives, they feel that they must put their trust in security devices to protect their selves, thus isolating themselves from the outside world. For a short while, the family has a sense of security by posting a plaque stating YOU HAVE BEEN WARNED over the silhouette of a prospective intruder. After a short time the familys psychological need for more security calls for a number of new security devices in order to sustain the top level of security. It is in the familys pursuit of this security that they virtually imprison themselves. After the family has had burglar bars installed, Gordimer now describes the view from each window as looking at the sky and trees through the bars. The language Nadine Gordimer uses in her story is reminiscent of childrens stories and fairy tales. First of all, the title, Once Upon A Time, is the epitome of a fairy tale; it is the most familiar opening line. The language she uses is simplistic, the story is full of simple vocabulary, and has very simple sentence structure. The author also makes use of repetition. The phrases, HAVE BEEN WARNED, and living happily ever after are repeated several times throughout the story. This simplistic language is often seen in fairy tales because it makes them easy to understand. Gordimers story shows how foolish it is to isolate yourself based on just a fear of the outside world. Through these three stories we see how bad isolation can affect our everyday lives. The subject of isolation can cause us to suffer form an extreme delirium greater then any disease that it is trying to cure, it can serve to create a fantasy world in which someone can live until that world is brought down around them, and lastly it can serve as a destruction to someones life because they are afraid of what can happen to them in society. Isolation definitely has a negative effect on society and the people within it, the extent of this effect can depend on a number of factors such as the people the isolation is affecting, the situation under which the isolation is administered, and even the psychological stability of the person being isolated. People who are isolated can never benefit from this isolation but it can only serve as a hindrance to them. Research Papers on Isolation within The Yellow Wallpaper, Miss Brill, and Once Upon a TimeHarry Potter and the Deathly Hallows EssayCapital PunishmentThe Fifth HorsemanQuebec and CanadaHonest Iagos Truth through DeceptionMind TravelThe Hockey GameRelationship between Media Coverage and Social andAppeasement Policy Towards the Outbreak of World War 2Hip-Hop is Art

Profile of Serial Killer Alton Coleman

Profile of Serial Killer Alton Coleman Accompanied by his girlfriend Debra Brown, Alton Coleman went on a six-state raping and killing spree in 1984. Early Years Alton Coleman was born on November 6, 1955, in Waukegan, Illinois, about 35 miles from Chicago. His elderly grandmother and his prostitute mother raised him. Having some mild intellectual handicaps, Coleman was often teased by schoolmates because he sometimes wet his pants. This problem earned him the nickname of Pissy among his young peers. Insatiable Sex Drive Coleman dropped out of middle school and became known to local police for committing petty crimes involving property damage and setting fires. But with every passing year, his crimes grew from petty into more serious charges of sex crimes and rape. He was also known for having an insatiable and dark sex drive which he sought to satisfy with both men, women, and children. By the age of 19, he was charged six times for rape, including that of his niece who later dropped the charges. Remarkably, he would convince jurors that the police had arrested the wrong man or intimidate his accusers into dropping the charges. Mayhem Begins In 1983, Coleman was charged with rape and murder of a 14-year-old girl who was the daughter of a friend. It was at this point Coleman, along with his girlfriend Debra Brown, fled Illinois and began their brutal rape and murder spree across six Midwestern states. Why Coleman decided to flee being charged this time is unknown since he strongly believed he had voodoo spirits that protected him from the law. But what really protected him was his ability to blend into African American communities, befriend strangers, then turn on them with vicious brutality. Vernita Wheat Juanita Wheat was living in Kenosha, Wisconsin, with her two children, Vernita, age nine, and her seven-year-old son. In early May 1984, Coleman, introducing himself as a nearby neighbor, befriended Wheat and visited her and her children often over a period of a few weeks. On May 29, Wheat gave permission for Vernita to go with Coleman to his apartment to pick up stereo equipment. Coleman and Vernita never returned. On June 19, she was found murdered, her body left in an abandoned building in Waukegan, Illinois. Police also found a fingerprint at the scene that they matched to Coleman. Tamika and Annie Seven-year-old Tamika Turkes and her nine-year-old niece Annie were walking home from a candy store when Brown and Coleman led them into nearby woods. Both children were then bound and gagged with strips of cloth torn from Tamikas shirt. Annoyed by Tamikas crying, Brown held his hand over her nose and mouth while Coleman stomped on her chest, then strangled her to death with elastic from a bedsheet. Annie was then forced to have sex with both adults. Afterward, they beat and choked her. Miraculously Annie survived, but her grandmother, unable to deal with what happened to the children, later killed herself. Donna Williams On the same day that Tamika and Annie were attacked, Donna Williams, age 25, of Gary, Indiana, came up missing. She only knew Coleman for a short time before she and her car disappeared. On July 11, 1984, Williams was found strangled to death in Detroit. Her car was found parked close to the scene, four blocks from where Colemans grandmother lived. Virginia and Rachelle Temple On July 5, 1984, Coleman and Brown, now in Toledo, Ohio, gained the trust of Virginia Temple. Temple had several children, the oldest being her daughter, nine-year-old Rachelle. Both Virginia and Rachelle were found strangled to death. Tonnie Storey On July 11, 1984, Tonnie Storey, age 15, from Cincinnati, Ohio, was reported missing after she failed to return home from school. Her body was found eight days later in an abandoned building. She had been strangled to death. One of Tonnies classmates testified that she saw Coleman talking to Tonnie the day she disappeared. A fingerprint at the crime scene was also linked to Coleman, and a bracelet was found under Tonnies body, which was later identified as one missing from the Temple home. Harry and Marlene Walters On July 13, 1984, Coleman and Brown bicycled to Norwood, Ohio, but left almost as soon as they arrived. They made a stop before leaving to Harry and Marlene Walters home under the pretense of being interested in a travel trailer the couple was selling. Once inside the Walters home, Coleman struck the Walters with a candlestick and bound then strangled them. Mrs. Walters was struck up to 25 times and mutilated with a pair of vice grips on her face and scalp. Mr. Walters  survived the attack but suffered brain damage. Coleman and Brown stole the couples car which was found two days later in Lexington, Kentucky. Oline Carmichael, Jr. In Williamsburg, Kentucky, Coleman and Brown kidnapped college professor Oline Carmichael, Jr., forced him into the trunk of his car, and then drove it to Dayton, Ohio. Authorities found the car and Carmichael still alive in the trunk. The End of the Killing Spree By the time authorities caught up with the deadly pair on July 20, 1984, they had committed at least eight murders, seven rapes, three kidnappings, and 14 armed robberies. After careful consideration by authorities from six states, it was decided that Ohio would be the best place to prosecute the pair because it approved of the  death penalty. Both were found guilty of the murder of Tonnie Storey and Marlene Walters and they both received the death penalty. An Ohio governor later commuted Browns death sentence to life imprisonment. Coleman Fights for His Life Colemans appeal efforts were unsuccessful and on April 25, 2002, while reciting The Lords Prayer, Coleman was executed by lethal injection. Source Alton Coleman Finally Faces Justice - Enquirer.com

The Development of a Perfect Process Analysis Essay

The Development of a Perfect Process Analysis - Essay Example The writing of essays depends on the topic of choice and the level of interest. The general writing principles of an essay and academic documentation are vital because it is the basis for effective writing. During the introduction to academic writing, several issues were highlighted that were vital in the development of good essays. My personal writing skills development is integral for both academic pursuit and improvement of essay writing capability. Since joining the university, I have been able to develop my language and writing skills. Initially, the understanding of the various issues of writing was a challenge, but due to openness, I have been able to achieve success in improving my writing skills. During the course, I learned several issues that are integral to the writing process. Among the issues highlighted in the course are the different types of essays that exist in the writing process. There are four main types of essays that could be written namely; expository essay, Narrative essay, argumentative essay, and persuasive essay. The four categories of essay offer a diverse approach to writing which includes the presentation of ideas using different fonts. The expository essay is an essay written to explain or describe the topic. These essays include the presentation of methodologies such as how to replace a bulb or how to do something. The expository essay is common when dealing with the explanation of a process. For instance, when an author writes about an invention and the process that innovation employs, he writes an expository essay. The expository essay includes analyzing a topic and developing a conclusive analysis of the topic. It relates to the narrative essay, but the difference is in the analysis part. Narrative essays employ the use of storytelling techniques. The narrative essay does not try to explain the reason for the occurrence but records the occurrence.

Parallel Path by Kevin Clark Essay Example | Topics and Well Written Essays - 750 words

Parallel Path by Kevin Clark - Essay Example The constant comparison between the two couples becomes a source of repetition in this poem. This serves the purpose of persuading the readers to think about the ever-changing reality of human relationships. The poet repeatedly refers to the woman’s stepping away from her guy in an attempt to emphasize upon such a difficult decision of her life. She pretends to be confident and her pretension shows that she might be shaky in her decision. As she slowly steps away from him, she might be weighing the pros and cons of making such a decision. So the metaphor is hardly an amusing embellishment or diversion, an ‘escape’ from the harsh realities of life or of language. It is made out of, and it makes those realities. Their ‘opposite and discordant’ qualities are given, by metaphor’s interactive function, a form and an integrity, a role and an order. In this sense, man’s reality is formed by the metaphorical processes that inform his language. (Noppen, 61-62) The main metaphor of this poem is ‘parallel path’. It evokes images of people walking on parallel paths and this term is ironic in the sense because even though the sad couple is walking on a parallel path of the happy couple, yet their destinies are poles apart. Parallel path carries different meanings for both couples. One is destined to be together; while the other couple is splitting up. But the poet admits that even for the happy couple, there are no guarantees, which means that anything can happen. This is rather a realistic and practical approach to life and relationships. By believing in the uncertainty of life and staying prepared for the unexpected helps a person in the long run. It saves one from the shock of a sudden break-up and enables a person to enjoy life to its fullest. Time is also a significant metaphor that records the happy, sad or tough phases of people. It  seems that the sustainability of relationships between the two couples has been gauged over a long time period of time.  

Guantanamo Bay Closing Essay Example | Topics and Well Written Essays - 1250 words

Guantanamo Bay Closing - Essay Example In 2002, more than hundreds of Afghani prisoners were detained in this prison and did not have any rights, which were defined by the Geneva Conventions. However, they were given minimum rights in the year 2006 (Londras, 52). This paper seeks to analyze and investigate the 'Guantanamo Bay closing", it impact on U.S security and international security, in the lights of broad and diverse academic resources. After the September eleventh attack on United States, detention camp was made at Guantanamo base for detainees who were believed to be terrorists. After the U.S invasion in Afghanistan, majority of the suspected Afghani terrorists were move into Guantanamo detention camp(Fletcher, 125). These prisoners were considered to be the associated with Al Qaeda. Guantanamo Bay served as a detention center, where these prisoners were interrogated in order to get information on future terrorist attacks and to track down other terrorists groups. Donald Rumsfeld, the Defense Secretary, had authorized special interrogative methods which were used to compel the detainees to give information regarding terrorist groups and their activities. This was done in order to prevent international terrorism. However, methods such as invading prisoner's privacy, chaining them, exposing them to humiliation, etc were used for interrogation (Fletcher, 129). These acts were subjected to severe criticism. Media, human rights activists and peacekeepers severely criticized these methods and declared them inhumane practices, which violated human rights. In the year 2006, former President George Bush declared that suspected terrorists would be held at Guantanamo Prison. However, minimum rights were given to these prisoners (Mariner, 312). In 2009, President Barack Obama became the President of United States and took measures to close the Guantanamo Bay's prison (Brophy-Baermann & Conybeare, 200). United States of America is considered to be the country, which believes in liberty and human rights. According to critics, the methods devised by Donald Rumsfeld in order to break silence of the prisoners were inhumane and barbaric and they violated basic human rights. Prisoners were forced to wear female underwear on their heads, chained, lashed or exploited sexually so that they break their silence (Fletcher, 131). The military had the authority to use these methods in order to gain information on terrorists groups and activities. According to media reports, these strategies were specially devised for these detainees and were considered to be general procedure for interrogators. Reports also indicate these interrogators threatened detainees if they didn't cooperate with them. Several human right organizations believed that this was violation of human rights. Arguments against Guantanamo Bay Closing Although more than billion of innocent people are subjected to inhumane treatment and tyranny by governments of different countries such as Sudan, China, Somalia, etc, majority of human rights organization have concentrated on Guantanamo Bay Prison. It has been subjected to severe criticism because it had introduced special methods for interrogation. Although it has violated human rights, proponents have failed to articulate a rational and practical rationale for its closing.

The Theology of Pastoral Counseling Essay Example for Free

The Theology of Pastoral Counseling Essay The present paper dwells on the theology of being a pastoral helping presence. It articulates the theological stance in pastoral counseling that can also be defined as spiritual/soul counseling in the contemporary setting. The point of view chosen is the one of the person who is a helping professional. The paper traces the patterns in which counseling and theology are enmeshed in the process of conducting pastoral help: to be precise, the concept of counseling, the specifics of pastoral counseling, the place of religion in conducting and receiving pastoral counseling, the dichotomy of body and soul, spirituality, the processes that structure human perception in regard of counseling needs, and. For the goals of the paper it is important to define the basic concept of pastoral counseling. One may think that the process takes place in a church or some other religious environment exclusively. Judging from the examples of modernity, though, such point of view is hardly correct. As one may see, religion stopped being chained solely to the church as the place where sermons are served and other religious ceremonies are conducted. Once Ross stated that pastoral counseling â€Å"helps each person tell their story in a faith context as well as within their personal context. † It means that the issues of religious faith and helping presence are important in any environment, be it the church, the clinic or home. To add, there is no suppression of the personal mode and value in the pastoral helping process; the specific issue of a person being counseled is integrated into the rich theological system. By theology the research often means the narrow discipline of religious thought. Such a restriction prevents counseling (especially pastoral counseling) to develop in full splendor. One of the arguments against the narrowing of â€Å"theology†-concept is tolerance. Pastoral helping is of high value for both the believers and non-believers in terms of Christian or other faith. The situation of conflict (death, the change of state, loss, disruptive emotions or actions, etc. ) is the common reason for a human being to seek help and clinical or pastoral counseling. Non-pastoral counseling enables a person to look for the conflict resolution but the effect may be unstable and incomplete; meanwhile, pastoral presence makes a person to understand the chain of spirituality and the integrity of existence. If to recall Jonah in the belly of the fish, non-pastoral counseling is the process of Jonah’s salvation from the perilous situation, whereas pastoral counseling makes a human being in crisis open-eyed to the Revelation. Ross after Abram called the pastoral counseling an arena or a ‘transitional space’ in which some revelatory understanding of experience can be developed. The revelation or discovery of God is better structured in the process of pastoral counseling because it comprises moral, ethical and metaphysical elements of a universal theological system and the necessities of everyday human life. The aforesaid necessities visibly echo to the religious concepts such as the one of Holy Trinity, the Exodus, the actions of Prophets and Saints. The essence of pastoral helping, thus, is the one of relationship, revelation and hope. It is interesting to research here the essence of helping and problem solving provided in pastoral counseling in comparison to psychotherapeutic counseling and physical care. According to Ross, pastoral counseling is a relationship in which a person agrees to explore issues of meaning and being, helped by another, drawing on psychological and spiritual insights informed by a tradition shaped within a community of faith. The mentioning of psychological and spiritual insights drives the researcher to recall about psychology and psychiatry with their concept apparatus. These sciences aim at mental healing in the similar was as medicine aims at physical healing. The comparison of psychology, medical care and pastoral counseling makes one think that mind and body are traditionally seen as separate realms of a human being of unequal value. The understanding of soul is even more deemed. Most people see the soul as something opposite to the body or inferior to it. Plato stressed the eternal nature of soul that had been created prior to body; the body was mortal, whereas the soul could not die. In the Old Testament, meanwhile, people are referred to as living souls. The concept of soul means a lot for pastoral counseling as it was proved in the brilliant article by Malony who suggested an extensive discourse on the questions of the soul/spirituality/soulness/soulishness element in counseling. Malony criticized both the rational/emotive approach (Albert Ellis, 1965, 1980) and the nouthetic approach (Jay Adams, 1970, 1979) to counseling in regard to the spiritual filler. The former treats a human being as the physically-oriented creature whose primary task is to adjust to environment. The latter approach emphasizes the salvation of soul in religion as the primary task for a human being. Malony proposed a monistic approach or nonreductive physicalism in order to treat human beings as body/soul unities or entities. Such a dichotomous integrity of flesh and soul in a life was perfectly worded in the famous saying from John 1:14, â€Å"And the Word became flesh and dwelt among us. † One may assume that there is no rigid boundary between physical and spiritual worlds which are interconnected. In the post-modern environment the genuinely theological quest for the human soul was inherited by psychology with its concepts of mental processes, ego, emotional and cognitive drivers. This theological-psychological relay does not imply complete identity. Whereas theological perspective used to find love, the psychological one means libido. In other words, whereas psychotherapeutic science concentrates on the stimuli or causes for disruptive mental processes, on symptomatic analysis and the structure of mental reactions, theological counseling seems to be more â€Å"interested [†¦] in correcting causes† of human conflicts. And pastoral counsels sincerely believe that the human soul may be tortured with pain and desperation in the same way as the human body may be tortured with cancer. It is the soul which is aided in pastoral counseling. James (1985) assumed that there are four cognitive/perceptual processes that strengthen soul in the process of establishing spiritual integrity and managing conflicts and grieves according to divine laws. He spoke of insights, understandings, feelings, and actions which seem to be brain functions. But Malony noticed that the aforesaid processes are enriched with new meaning when they focus on â€Å"transempirical reality. † In the process of pastoral counseling the current and daily issues of a person in need are reframed against the eternal spiritual and theological perspective. A person is guided to the understanding that â€Å"we are not alone, since the creation points to one who is beyond us so that the ‘why’ question becomes the ‘who’ question. † John Patton (1990) shrewdly stated that pastoral counseling â€Å"involves assisting persons to move from talking generally about themselves and specifically about their problems to talking specifically about themselves and generally about their problems. † Malony, Ross and Patton similarly emphasized the value of theological perspective that made pastoral counseling a powerful media to guide living souls through unstable situations and problematic issues. Like psychotherapeutic or clinical counseling, the pastoral one has the aim of helping the person to fit into the environment in the healthy and authentic way. Any counseling means â€Å"personal healing and social involvement;† it develops diagnosis of the problem into a new process of active self-rediscovering, which is â€Å"a healing endeavor based on active listening and the giving of counsel. † But pastoral counseling has a more valuable effect on a person due to its theological underlining. It helps a person to rediscover and straighten his/her spirituality instead of momentous fixing of a problem with all the spiritual gains and revelations sinking into oblivion the other day. To put it in a nut-shell, the pastoral helping encompasses several systems of knowledge and action including psychology, therapeutic care, communication as well as theological perspective. Though pastoral counseling activates the same brain functions as psychotherapy does – e. g. , insights, understandings, feelings, and actions pastoral counseling seems to be better organized than counseling per se from the transempirical point of view. The pastoral helping reminds people of the higher sense and meaning in life which is not just the implementation of mechanistic and materialistic rules. The relations between the participants of the counseling process are holistic in sense that the recipient of counseling is no less valuable and worth to exist than the pastoral counselor. The latter is always kept on guard by the warning given to Ezra, â€Å"You are not a better judge than God, or more intelligent than the Most High! † It is no surprise that Donald Capps (1981) named counseling â€Å"the activity of God. † The person being counseled analyzes the specific processes of his/her specific life and, simultaneously, he/she is helped to view his/her particularities from the eternal, longitudinal, divine perspective. Works Cited The Complete Bible: An American Translation, trans. J. M. Powis Smith and Edgar J. Goodspeed [book on-line] (Chicago: University of Chicago Press, 1939, accessed 10 February 2006), 26; available from Questia, http://www.questia. com/PM. qst? a=od=82397656; Internet. Lyall, David. â€Å"Pastoral Counselling In a Postmodern Context. † In Clinical Counselling in Pastoral Settings, edited by Gordon Lynch, 7-21. London: Routledge, 1999. Malony, H. Newton. â€Å"Counseling Body/Soul Persons. † International Journal for the Psychology of Religion 8. 4 (1998): 221-242. Ross, Alistair. â€Å"The Place of Religious Tradition in Pastoral Counselling. † In Clinical Counselling in Pastoral Settings, edited by Gordon Lynch, 37-50. London: Routledge, 1999.